Coinbase has found itself in hot water again, but this time it has nothing to do with market fluctuations or organizers. Data breach that affects tens of thousands of customers has been linked to one of the third -party support sellers in India, according to sources familiar with the matter. No money has been stolen in Coinbase data breach, but the data that was leaked in the fraud or identity stolen can be used.
The internal position I stopped
It is claimed that the breach started when a support agent working for Taskus, a global contracting company with Coinbase, took pictures of internal customer service tools. These tools give The agent arrives at user data, including names, email addresses and perhaps until History of transactions. This data has not remained internal for a long time. Reports claim that he was transferred to external actors, perhaps in return money.
The violation of the great security continues to get rid of Coinbase
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A new report reveals that the encryption giant is aware of the data leakage about four months before the infiltrators requested 20 million dollars, and exposed the sensitive user information.
Violation, associated with Taskus employees in India, raises concerns such as wealthy encryption …
– Bitcoin.com News (Betctn) June 3, 2025
This was not one time accident either. A second agent is suspected, and raises Red flags on How to spread the It may be internal abuse. Investigators believe that the leakage has been organized and studied, and intends to take advantage of the exposed information.
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Coinbase responds to the repercussions
Once Coinbase became familiar with rags, he ended his relationship with Taskus and I started taking Strict steps to tighten Customer support operations. The company said that it has cut access to many third -party sellers and is now invested in building a full support team in the United States.
The effect of this breach on about 70,000 users, as it was revealed in the Coinbase file with the SEC. In a particularly tense development, the bad actors demanded a 20 million dollar victory for not leakage Or sell data. Coinbase rejected, instead chose cooperation with the application of the law and providing a reward to obtain information that leads to officials.
How bad is?
To date, there is no general evidence of money theft. But this does not mean that the damage is simple. With adequate personal information detection, deceptions can run cabinets, impersonate Coinbase, or try to steal identity.
Internally, Coinbase estimates that the financial cost of the accident may range between $ 180 million and $ 400 million. This is a tremendous success for any company, not to mention the company that increases organizational pressure and volatile market conditions.
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A greater problem for the encryption industry
Use of external sources that are not new, especially for companies that operate worldwide and need customer support around the clock. but Accidents Like this shows the risk of relying on third -party contractors with access to sensitive tools and data. Even one bad actor can collapse a lot when the promise of your brand is completely built on confidence and financial security.
Coinbase is now running I looked at Close to the organizers and users who expect better guarantees. It has promised more supervision, transparency and a stronger internal security culture.
Ready -made meals
This breach reminds us that security lapses do not always come from infiltrators in Hodis. Sometimes, the threat is sitting behind customer support dashboard. In an industry based on digital confidence, this is a risk that no company can bear.
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Main meals
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Coinbase’s data breach impact on 70,000 users after a support contractor in India, and the customer data is touched.
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The bread guarantees the taskus employees that have reached the internal tools and user data shared with the external parties.
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Coinbase has ended its partnership with Taskus and is now turning towards the process of supporting the entire United States.
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The attackers demanded a $ 20 million ransom, which Coinbase rejected, and instead chose cooperation with law enforcement.
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Although no money is not stolen, open data may lead to hunting, stealing identity and major financial repercussions for Coinbase.
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