Crypto UX Problem Persists Despite Growth

  • The 2025 state of the onchain UX state by Renown and Nansen has highlights the growing use of purse, poor awareness of smart purse, and increased adoption of chains such as Solana and Base.
  • 62% of crypto users manage multiple wallets, signed a fragmentation to wallet UX; Most users do not know smart wallets.
  • Adoption reduces specialized chains such as Solana and Base, but user interoperability and education remain major obstacles for greater use.

Despite increasing adoption and an infrastructure, the user experience (UX) of Blockchain technology still gets away from the rear of its change curveAccording to a new combined report of Reown and Nansen released now. The “2025 State of Onchain UX” examines the use of purse, cross-chain behavior, and the user’s sentiment through a review of Nansen’s extensive onchain data and a Yougov survey of more than 1,000 active crypto users in the US and the UK.

The report painted a nuanced picture of a sector caught between change and friction. As purses and applications are increasing, the user’s journey remains a kitchen in complexity, with fragmentation, clunky interface, and poor education with new tools that prevent greater adoption.

From gas challenges to purse connection, last year has shown that as crypto becomes stronger, it does not have to be more available. The report found that the institutional interests were growing, but the retail experience still did not meet the bar.

“We have seen a climb to change next to some well -known challenges,” said Reown CEO Jess Houlgrave. “From solving the liquidity fragmentation throughout the chain, the user experience challenges around the gas, to the seamless purse and connection to the app, to work to ensure that we can deliver better UX and better security, the last year has also been formed by regulating transfers, changing market dynamics and an institutional interest from the institutional interests to the RWA tokenization of RWA.”

Wallet use increases, but complexity proves confidence

One of the most -stated findings: 62% of users today manage two or more pursesFrequent balancing between mobile, hardware, and exchange options such as Binance. The trend features a tradeoff user being made between security and comfort -with no solution that offers the same. While mobile wallets are dominant, hardware wallets are especially popular with more experienced users seeking lighter control over their funds.

But despite an increasing interest in crypto wallets, Awareness around the “smart wallets”-It offers improved programmability and features such as social recovery—remains low in abysmally. Most respondents (58%) said they did not understand how smart wallets work, which signed a basic education gap at the technology intersection of technology and usability.

Token Holdings Shift: Stablecoins Climb, Payment

Nansen’s data also revealed how use patterns do not always reflect aspirational rhetoric. While users mention a desire for decentralized payments and social apps, only 12% are listed as their favorite crypto use cases. In contrast, Bitcoin remains the most held as owned (64%), and stablecoin adoption is almost double year after year, up to 37%.

The behavior of this behavior features an industry that is still infiltrating towards imaginary trading and treasure care rather than daily utility. As Jeannie Lim of Paxos of Paxos in the report, stablecoin growth may offer a bridge to practical cases of use, but mass adoption will require infrastructure upgrades and regulation clarity.

The skilled chains and increased interoperability

One of the more significant trends mentioned in the report is meteoric increase in fees – and activities – in specialized chains. Solana has seen a tedious 3,000% year-to-year growth on fees, while Coinbase’s base chain logs 464% increase. Although only 10% of users say they often use layer 2 networks, demand for chain interoperability is clearly increased.

According to Alex Svanevik, CEO of Nansen, “Our review has not discovered how users specialize their activities in various blockchains, with unique patterns that emerged in trading, defi use, and transfer value.”

“This cooperation with the reown changes onchain’s complex conduct with action -acted action, helping the entire industry better understand and provide the needs of web3 users as we collectively build towards a broader adoption,” Alexa added.

Cultural boundaries and UX opportunities

As technical challenges continue, the connection to crypto culture continues to expand-driven by part of NFTs, social wallets, and community-focused wallets. Coinbase Wallet’s Aneri taught us the importance of onboarding driven by culture and UX ease to bring to the next wave of users.

The feelings of security have also improved. According to the survey, 69% of users report a feeling safe using crypto – a significant jump from recent years – but this understanding has not been matched with actual knowledge. Concepts such as clear signing, champion of Ledger’s Charles Guillemet, remain unchanged.

Bottom Line: The reporting message of the report is clear: the web3 can build at the breakneck speed, but it still hasn’t failed to meet users where they are. Like that -highlighting industry voices such as Eowyn Chen (Trust Wallet) and Jakub Rusiecki (1KX), simplify interfaces, clarification of use cases, and closing education gap is essential for universal the full crypto potential.

Also Read: Cantor, Softbank, and Tether Unite for $ 3.6B Bitcoin Venture

Denial: The information provided to Alexablockchain is for information purposes only and does not generate financial advice. Read the complete decline here.

Image credits: Canva

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